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FREE UK Delivery On Orders Over £750
5% Off All Orders Over £250 - Use Code: 5OFF

Place your order before 2pm for next day delivery. Let us answer your questions about ordering your tiles. Something else? Get in touch with our helpful team.

How many tiles or boxes do I need?

You can work out how many tiles or boxes you need by finding out the area of your space in m². This is: Length x Width = Area m²

If you need help or have a complicated space you can get in touch with us via the contact us page and our staff will be more than happy to help you out.

Orders should preferably be placed online through our websites. If you require any assistance when ordering online, please get in touch with us via the methods stated at the top under “How can I contact Tilezone?”, our staff will be more than happy to help you out.

Certainly, although the preferable method is to place the order online. Nevertheless, you could place the order over the phone. Our staff will be happy to help you out.

There is no Minimum Order Requirement.

If the order has not been dispatched, we can arrange to make additions to your order. Once it has been dispatched, no additions can be carried out.

Additions to order will increase the load weight, which consequently could also incur additional delivery charges. Hence, please ensure that you have ordered the correct amount that you require.

Please refer to the “Cancellations/Returns” section on the “Terms & Condition” page of our website. The link for the T & C page is as follows: https://www.tilezone.co.uk/Terms-and-Conditions

Yes, you can definitely order some more. However, there is a chance of slight variation from batch to batch, even of the same product. Therefore, it is highly recommended that please ensure you have the batch details when ordering for some more.

These details can be found on the boxes that the tiles were delivered in.

The cut off time is 2:00pm. Orders received after 2:00 pm are prepared for dispatch the next working day.

  • Sample Tiles

    You can order a sample of all in stock tiles. Any tiles that we do have samples for will have an option on the Product Page to “Order Cut Sample”.

    See FAQs
  • Ordering Tiles

    All about how to place your order and payments at Tilezone.

    See FAQs
  • Payments

    We make it easy to order and pay for your tiles.

    See FAQs
  • Delivery

    How and when your tiles will be delivered.

    See FAQs
  • Damages & Returns

    What to do if you receive broken or damaged tiles

    See FAQs

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